Contact Info
If you have a question about your purchase online: support@sticars.com.
If you have a question about returns: returns@sticars.com.
If you have a general question or comment about sticars™ (or just want to let us know how you’re doing) info@sticars.com.
If you’d like to carry sticars™ in your store: sales@sticars.com.
Our phone number is 212-585-1990.
For Best Results With sticars™
With the proper care, car magnets should not harm your vehicle's finish. Place sticars™ on clean, dry, magnetic surface. Sticars™ should not be applied to or removed from your car in extreme heat or cold. Make sure to remove your sticars™ before washing your car, and dry your vehicle thoroughly before replacing your sticars™. It is best to move your sticars™ around to different parts of your car regularly. Keep the reusable bag and magnetic cardboard that come with your sticars™. This is the safest way to store your sticars™ when they are not on your car.
Online Contest
sticars™ will occasionally offer visitors the opportunity to participate in online contests. If you choose to enter, you will need to provide your name and e-mail address so that we may contact you in connection with the contest.
Privacy Policy
sticars™ is committed to protecting your privacy when you visit our web site, participate in our online contests, or shop at our online store. We do not collect personal information about individuals, such as names and mailing or e-mail address, unless the individual knowingly provides it. In choosing to provide this information, you agree to be bound by the terms and conditions of sticars™ privacy policy.
Return Policy
If for some reason you wish to return your order or a portion of it, please notify us within 10 days of receiving your order at returns@sticars.com. We are happy to refund the full purchase price of any item minus the shipping cost. The product must be unused and in the original, unopened packaging. Customers are responsible for return shipping costs unless the product is defective or an error has occurred when filling the order.
The address for online order returns is:
sticars™ LLC
100 Arcadia Drive
Ancramdale, NY 12503
All sale merchandise is a final sale and cannot be returned.
Sales Tax
Tax is automatically added to orders shipped within the state of New York.
Security
This website utilizes industry-standard Secure Socket Layer (SSL) technology, and we do our best to maintain the security of your personal information.
We also require customers to enter CVV2 information when accepting credit card orders, which can enhance fraud protection. The CVV2 number is the additional 3 or 4 digits after the credit card number shown on the back of most credit cards (the front of American Express cards).
Shipping Fees for Online Sales
Shipping fees are based on the dollar amount of your order and the shipping method you choose.
| Order Total | Ground | Second Day |
|---|---|---|
| up to $50 | $6.83 | $17.99 |
| $51 - $100 | FREE | $20.62 |
| $101 - $150 | FREE | $23.22 |
| $151 - $200 | FREE | $31.36 |
Free shipping is available on most Continental US orders over $50.
We cannot be held responsible for lost items due to an incorrect or incomplete address, so please be sure to enter your address correctly. If you have questions about your order, please contact support@sticars.com.
Terms and Conditions
Sticars™ LLC reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of the sticars.com website following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. We encourage you to review these terms and conditions whenever you use this website. Under no circumstances shall sticars™ be liable for any damage to your vehicle caused by or resulting from the use or removal of car magnets.